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  2. Frequently Asked Questions

Frequently Asked Questions

  • Please let me know the time of check-in / check-out.

    Normal check-in is at 15:00
    Check out time is 10:00.

  • From what time to what time is the bathing time of the outdoor bath?

    Guests can take a bath until 24:00 after check-in.
    The next morning you can take a bath from 6:00 to 9:00.
    As it is daily, there is hot spriContinue reading
  • Can we only use bathing in a hot spring?

    A day trip hot spring is also accepted.
    Opening Hours/11:00 to 22:00(Final receptionist/21:30)
    Bathing fee/Adult customers 1,700 yen, 800 yeContinue reading
  • Is there a parking lot?

    About 50 cars are available beside the hotel.
    Guests staying overnight can take advantage of them.
  • Can I use a credit card by payment method?

    You can use.
    JCB·VISA·Master·AMEX·UFJ·Diners·UC·life·Orient·Cedyna et al.

  • Is there a wheelchair loan?

    I will rent it for free,
    Since the number of units is limited, please contact us by phone in advance.
  • Can I send luggage from the hotel?

    There is handling of Yamato mail.
    Delivery of luggage from the hotel is handled as payment on delivery and advance payment.

  • Can you arrange for a taxi please?

    We will arrange for you when you inform us of your desired time to the front desk.
  • About the hours of use of the restaurant

    <<Japanese Restaurant Time Used by Sakurajaya>>
    <Lunch, 11:00 to 14:00(Last Order 13: 30)>
    <Dinner, 17: 00-21: 00(Last Order 20: 30)>

    <<ChiContinue reading
  • Are there non-smoking seats in the restaurant?

    All restaurants in the restaurant are non-smoking.
  • About automatic vending machine

    Vending machines are installed on the 7th floor of the hotel, and you can purchase beverages.
    There are also alcoholic beverages so please uContinue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.